Frequently Asked Questions
Laundromat
What are your hours?
The store hours are daily from 8AM to 9PM. Last wash is at 8PM.
Are you attended?
Yes. Attended hours vary and they are:
- Weekdays: 8AM to 9PM Monday through Friday
- Weekends: 8AM to 2PM and 4PM to 9PM Saturday and Sunday
Are you a coin or credit card laundromat?
Our machines are coin and app operated.
Do you have large machines?
Yes we do. We have 4 6-load washers and 5 dryers that can take up to 75 lbs. or 6 to 7 loads of clothes.
Do you have parking?
Yes, we are in a small strip center that has a parking lot. There is plenty of parking immediately in front of our entrance. There is more parking facing the street. RVs and trailers are welcome.
Wash & Fold
What are your wash and fold hours?
The same as our attended hours, which are:
- Weekdays: 8AM to 9PM Monday through Friday
- Weekends: 8AM to 2PM and 4PM to 9PM Saturday and Sunday
What kind of detergent do you use when you wash my clothes?
We use a premium Kirkland brand detergents, softeners, and dryer sheets. For a small fee you can upgrade to Tide.
Is there a minimum order?
There is a 10 lb. minimum for wash and fold services.
Do you wash my clothes with other clothes?
Absolutely not.
When will I get my clothes back?
Your laundry will be done in 24 hours after drop off for next-day orders. For same-day order, your laundry will be ready for pickup same day if dropped by 4PM.
Pickup & Delivery
When do you pickup and deliver?
We pick up and delivery Monday through Friday. Please log in to see available driver pick-up and drop-off times.
What is the turnaround time?
Your clothes will be returned on the next delivery day. You will be able to see the availability for both pickup and delivery on the calendar when scheduling online.
Is there a minimum order?
There is a $35 minimum for pickup and delivery service.
How much does pickup and delivery cost?
No, it is included in the price of your laundry. We charge $1.50 per pound with a 35 lb. minimum order.
Do I need to be home to use this service?
Just let us know where you will leave the clothes. The porch, the backyard, in the garage, behind the gate, or with the apartment manager are common choices.
Can I make a special request on how I want my laundry done?
Yes. Please input notes as you move through checkout.
Is there a contract or long term commitment?
No.
When I schedule an order, how will I be billed?
By credit/debit card.
What do I put my laundry in?
We recommend a laundry bag.
Can I put my pickups on hold while I'm on vacation?
Yes. Just log in and follow the prompts.